Welcome Online Attendees!

💻 Log into the Online Conference Platform

Log in with your credentials (sent Feb 16). You can also opt to “reset password” from the login to change your password.

The Pheedloop platform will adjust to YOUR time zone (the times listed on the platform will match the time zone set on your computer).

Live Sessions can be found by clicking ‘Sessions’ –> ‘Filter’ –> ‘Live Now’.

What can I watch on the Online Conference Platform?

All of our peer-reviewed content will be recorded and accessible on our online conference platform. Some material will be available in real-time during the presentations in Austin, while other recordings will be posted a few days later. All content can be accessed on the platform through March 2027. Read below for descriptions of the types of content available on the Online Conference Platform:

🎥 Online: Live Virtual Session <-- This is your main filter for live stream viewing

These sessions will be available for the online audience to watch in real time.
Online attendees can participate in live Q&A on the platform.
These sessions will also be recorded for on-demand viewing after the conference through March 2027.

▶️ Online: Pre-Recorded

These sessions have been pre-recorded by the speakers and will be available for the online audience to watch on the platform.
Online attendees can participate in asynchronous text-based Q&A on the platform.
These sessions will also be available for on-demand viewing after the conference through March 2027.

😎 Online: Social & Networking

These sessions are specifically for community connections during the conference.
Events will be held either in Gatheround or on Zoom. Links to participate will be listed in the session description.

⏳ Post-Event Recording Available

These sessions will be presented in Austin, but will not appear on the platform until after they are recorded.
Videos will be available within 24-48 hours of the presentation, but no later than March 9. As the sessions are recorded and uploaded to the platform, they will appear in the search results.
Presenters will answer questions from the online audience on the platform by March 9.
These sessions will also be available for on-demand viewing after the conference through March 2027.

🏨 In-Person

This filter is for the in-person audience only, as it indicates all the content that will take place live in Austin. The online audience can ignore this filter.

Using the Pheedloop Online Conference Platform

How do I access the Online Conference?

The online conference will be hosted on the PheedLoop Online Conference Platform. A username and password was emailed Feb 16. In addition, attendees will be invited to the conference Slack. Optional ‘community connections’ (social breakout activities) will be held on Zoom meetings or Gatheround.

I lost my password, how can I log in?

On the login screen, click “Reset my password”.

Can I share access with a colleague?

No. The Online Conference Platform (Pheedloop) requires each viewer to have an individual profile. This profile will be used during Q&A with the speakers, and to communicate and network with other attendees, exhibitors, speakers, etc. Each attendee must have their own registration.

Haven’t registered for the event? Register now

Are there any special technology requirements?

No. You do not need to download or install any software.

This platform is best experienced on a laptop or desktop computer, though it is responsive and compatible with tablets and smartphones. Any major, modern browser is supported, including Chrome, Firefox, Safari, and Edge.

🛡️ In some instances, corporate or government VPNs, firewalls, or other security systems may block some of these services from Pheedloop. If you are experiencing issues with the Pheedloop platform, please disable those systems and try the platform again.

What timezone is the event?

The times listed on our website and in printed materials are in local Austin, Texas time, the US Central time zone.

The Pheedloop platform will adjust to YOUR timezone. This means that the times listed on the platform will match the timezone set on your computer.

If you are in any timezone other than US Central, this platform will reflect times different from what you’ve seen on our website. Please take note and make sure you are in sessions at the correct time for your timezone.

There are multiple session formats, what are they and what do they mean?

🎥 Online: Live Virtual Session <– this is your main filter for live stream viewing

These sessions will be available for the online audience to watch in real time.
Online attendees can participate in live Q&A on the platform.
These sessions will also be recorded for on-demand viewing after the conference through March 2027.

▶️ Online: Pre-Recorded

These sessions have been pre-recorded by the speakers and will be available for the online audience to watch on the platform.
Online attendees can participate in asynchronous text-based Q&A on the platform.
These sessions will also be available for on-demand viewing after the conference through March 2027.

😎 Online: Social & Networking

These sessions are specifically for community connections during the conference.
Events will be held either in Gatheround or on Zoom. Links to participate will be listed in the session description.

⏳ Post-Event Recording Available

These sessions will be presented in Austin, but will not appear on the platform until after they are recorded.
Videos will be available within 24-48 hours of the presentation, but no later than March 9. As the sessions are recorded and uploaded to the platform, they will appear in the search results.
Presenters will answer questions from the online audience on the platform by March 9.
These sessions will also be available for on-demand viewing after the conference through March 2027.

🏨 In-Person

This filter is for the in-person audience only, as it indicates all the content that will take place live in Austin. The online audience can ignore this filter.

How do I build my personal schedule?

Visit the Schedule tab in the left menu. Click the + next to each session you would like added to your schedule.
To view your personal schedule, go to Schedule –> Filter –> General –> Personal Schedule
All times will be automatically adjusted to your time zone.

How do I watch a Live Stream Session?

Click Schedule in the left menu.
Go to the Filter –> Format –> Online: Live Virtual Session.
Click the ▶️ button in the center of the screen to play the session.

How do I watch a Pre-Recorded Session?

Click Schedule in the left menu
Go to the Filter –> Format –> Online: Pre-Recorded.

How will I watch the sessions recorded in Austin but not live-streamed?

Go to Sessions –> Filter –> Format –> Post-Event Recording Available.

These sessions are not live-streamed and will not be searchable on this platform until they are recorded and ready for viewing. View those sessions on the Event Website or Event App.

How do I ask the presenter questions?

Within the Session you want to watch, visit the Chat/ Polls/ Q&A menu on the right side of the screen:

You can chat with the online audience on the Chat Tab.
Some sessions will have interactive polls for the audience. Look for the red dot above the Polls Tab for active polls.
Ask the presenters questions on the Q&A tab.

Can I download the presenter's slides?

If speakers opted to share their slides, you will find them at the bottom of the session screen.

Note: Not all presenters have uploaded their slides. If you don’t see the slides on the platform, you can also comment in the Chat or Q&A tab and ask the presenter to upload them.

What happens if I miss a live session?

All sessions will be recorded, captioned, and available on the PheedLoop Online Conference Platform for on-demand viewing, typically within a day, no later than March 9.
All sessions will be available for on-demand viewing through March 2027.

Networking with Attendees

PheedLoop Platform Lobby

Stop by and say hello daily! There will be ongoing text-based chatter in the Lobby before and throughout the conference. Introduce yourself, answer questions of the day, and find out what attendees are talking about.

PheedLoop Session Chat

Each live stream and on-demand session has an area for conversations, Q&A, and polls.

Enter your questions into the dedicated Q&A tab.
Participate in (optional) polls on the Polls tab.
Make comments and upvote other attendees’ comments on the Chat tab.

Slack

Slack is a social hub for the ER&L. Find additional space for conversation and community connection opportunities each day of ER&L. Slack will open shortly before the conference and you will receive an email invitation.

Feedback to the ER&L Organizers

It’s a privilege to host you at ER&L. We want you not only to attend interesting sessions but also to have fun, build relationships, and make a memory or two. We are always open to improving our logistics and our processes to support you better.

If you can’t find what you need on this page or our website, please let us know. We’ll update these pages for everyone’s benefit. We are a small three person team and a fleet of librarian volunteers who work all year round for this conference. All feedback is welcome and is especially instructive when delivered in a balanced, solution-oriented, neutral, and kind manner.

When presented post-ER&L with a survey, kindly complete the survey. We are grateful for your feedback. We view it as a gift, and we read every study and review it in detail to inform our decisions going forward into future conferences.

ER&L’s Code of Conduct applies to all conference participants. We encourage all attendees to familiarize themselves with it.