A moving picture is worth 1000 words
Bonnie Tijerina November 8th, 2009
Distance, eight time zones and separate network differences create difficulties in communicating needs and solutions for keeping access to electronic resources at Texas A&M University at Qatar available to faculty, researchers and students. Using social networking and tutorial software such as Jing and Camtasia have provided a visual means of communicating what is meant by “access the resource by doing this” or “it doesn’t work anymore.” Going beyond developing tutorials for users who need to access resources using a variety of access methodologies, the librarians responsible for maintaining access have begun creating tutorials to explain access problems and solutions to each other and to vendors, and will demonstrate the ease of using these new visual tools.”
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