Technostress and the Virtual Reference Librarian

ER&L Conference Committee October 22nd, 2008

Proposed Abstract:

Technology has created a more mobile and connected society which has dramatically changed the roles of librarians and how they provide services to their users. No longer are librarians merely providing information to patrons whom they can personally and physically interact with; they are also extending information services and resources into the cyber-community. A modern disease of adaptation caused by the inability to cope with new computer technologies in a healthy manner, commonly known as “technostress” is examined, showing the critical role librarians can play in reducing the impact of this disease.

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