Getting to Know You: A Model for Re-integrating Print and Electronic Workflow
Bonnie Tijerina October 22nd, 2008
Proposed Abstract:
Splitting print and electronic resources processing was a good idea for the SUNY Buffalo Libraries in 2005. Over time, however, inevitable staffing changes resulted in workflow imbalances. How to put them back together again? Drawing on organizational change techniques, we employed a systematic approach to determining whether and how to re-integrate workflow.
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