Confronting eShock: Electronic Resource Management and Organizational Change
Kelly Smith October 22nd, 2008
Proposed Abstract:
Staff of the University of New Mexico Libraries confront eShock as a suite of e-resource tools are implemented simultaneously. Presenters discuss lessons learned from integrating ERM, federated search, link resolver, and eBook management and its impact throughout the organization on workflow, interdepartmental collaboration, staff training, and user perceptions and success.
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