Data Clean-up - Additional Techniques

Margaret Hogarth February 2nd, 2010

Here are the techniques that came up during the Data Clean-up discussion:

“Use the VLOOKUP function to search the first column of a range of cells, and then return a value from any cell on the same row of the range.”
Syntax: VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup])

How to identify duplicates in Excel 2007 without blowing them away:
Use the subtotal function
Use conditional formatting: Select cells [or choose cells with certain conditions] > Home > Styles > Conditional Formatting > Manage Rules > New Rule > [type in condition(s) > Apply Rule

Diane Carroll has two macros:

1) Title: WSU Wizard using EXCEL Authors: Ellis, Cindy; Carroll, Diane
This Wizard (and there really is a wizard) will clean up Innovative data of initial articles and ending periods.  It will also separate ISSN into four columns and remove the extraneous data.  It can also add up costs from order records with multiple posting with some editing.

2) Title: Procedures for creating a Serials Decision Database. Author: Diane Carroll

Nick Peterson’s Merge macro.  Will match on any identifier you select and move data from one worksheet to another.  PDF explains how to use it and the EXCEL spreadsheet contains the Macro. I LIVE AND DIE BY THIS ONE.

This record has procedures on how to download Web of Science authored and cited records and how to get order record information from Innovative for a defined period of time (uses character base to do this).  I loaded this information to make available all procedures I use to create a serials decision database.  It is not perfect.

It was pointed out that one can select all XML text (control+a) and paste (control v) into Excel without problems. It formats beautifully.

Margaret Hogarth

Notes from Roundtable: Adventures @ the Article Level

Elizabeth Winter February 2nd, 2010

Round Table on Adventures @ the Article Level

~40 people in attendance

Publisher pricing models:

  • How to manage pay-per-view in a library-mediated situation
  • Always going to be a diversity of models and exceptions to rules when dealing with multiple publishers
  • Rockefeller UP: met with DeepDyve to examine the article renting project. iTunes model of 99cents per article (no printing / 24 hours). One ramification might be to remove OA after 6-months and restrict all the way back due to loss of predictable subscription revenue, so it might result in more restriction in access.
  • Duke UP: article-level is a fulfillment nightmare and eliminates the ability to do risk-assessment / sales prediction/projection (easier to compare journals to journals to identify peers and predict what revenue would be if they acquired a particular journal).

Recommender services:

  • How do recommender services work? WOS looks at the citation trail forward and backward. bX looks @ the usage patterns of all the institutions that contribute to the service. Using the aggregate data, they determine what people naturally look at when they look at other things.
  • / Johann Bollen: Aims to look at what people are using now, now what they’ve cited from years past…how can we tell what’s coming in the future?
  • How do we track what kind of an impact research funding has? Example: NSF grant funding, once the grant is over, what kind of publication/impact does the grant result in directly, and indirectly?
  • Duke UP…exploring the token model: would you expect perpetual access? This would be a fulfillment nightmare. This might depend on the library.
  • CCC-like model / broker for managing different types of access for an article (use for semester / coursepack / archive it yourself / have perpetual access)
  • CalState is using CCC as a broker for a patron-driven pay-per-view program

Value of the journal as container…

  • Journal as a brand
  • Journal as a recommender service (they are related in some way, so they’re packaged together)
  • Quality control—producing a set of articles of a certain quality
  • Couldn’t we find other ways to collect
  • How will we find things in 20 years [or 100?] if we don’t have a citation (jtitle/volume/issue)?
  • Publishers have motivation to keep track of how they organize articles.

UPDATED! Roundtables @ 1:45 pm

Elizabeth Winter February 2nd, 2010

NEW Roundtable session:

Room 105:
Adventures @ the Article Level
Jamene Brooks-Kieffer (Kansas State)

These Roundtable sessions scheduled for 1:45 pm Tuesday:

Auditorium 204:
Collaboration between Public Services & Technical Services
(Charlie Bennett-Georgia Tech)

Room 203:
Adoption of Standards
(Todd Carpenter-NISO)

Summary of Lightning Talks, Monday 2/1/10

Elizabeth Winter February 1st, 2010

Below is a summary of the discussion at today’s Lightning Talks. Please get in touch with the speakers below if you want to answer their question or to share information with them.  Also, feel free to comment below. Thanks! -Elizabeth

Alexandra Angeletaki-NTNU (Norway):
NTNU librarians/instructors are doing a pilot project, using e-readers pre-loaded with the assigned texts for a course at the beginning of the semester.

How are others using e-readers?  Comment here or email alexandra.angeletaki<at>

Nafiz Zaman Shuva-University of Dhaka (Bangladesh):
Library staff/librarians in universities in Bangladesh are appointed/promoted based on political experience, not on MLIS training, so it is difficult to educate users on use of e-resources.  Use is low due to low funding, even if universities are part of a consortium.

Do you have ideas for places to for assistance for developing countries to get the training they need for librarians on e-resource concepts and topics?  How about for international consortia to join?  Comment here or email nafiz_z<at>

Charlie Bennett-Georgia Tech:

Who has had a good (or bad?) experience with collaboration between departments on different “sides” of the library (public services and technical services)? Some comments from others were:

  • Good: e-resources/collection development group with acquisitions and reference folks who make decisions together
  • Good: public services librarian working with usage statistics because she is new/young/”fresh” and has an engineering background
  • Good: librarian work with both access/activation (back-end) and helping users @ a public services desk (This is a great idea–make sure you try to work the ref desk if you are an ER librarian!)
  • Bad: try to ask the other “side” what decisions they’ve made and why, informally (this alone does not work very well).

Join Charlie tomorrow for a Round Table in Amphitheater 204 for more discussion/brainstorming about this.  Comment here or email charlie.bennett<at>

Todd Carpenter-NISO:
Lots of people are talking about NISO at the conference. How can we raise standards implementation on the priority list of vendors/publishers/librarians?   Todd suggested a few things:

  • Educate yourselves on NISO and other standards bodies
  • Insist on standards adherence in contracts. Talk w/vendors and publishers about standards adoptions (they want to hear that this is important to customers). Attend focus groups and user meetings.
  • Participate in open source development that can adhere to standards.
  • See who (vendors/pubs) is and isn’t working with standards working groups and ask them why not. Encourage them to participate.
  • Get involved. Participate in the standards process.

Comment here or email tcarpenter<at>

Awa Zhu-University of Wisconsin:
Looking for participants for a survey/interview for her dissertation.  The topic is:  “Who or what decides who can access what information under what conditions?”  If you are a librarian with 3 or more years of experience who can participate in a 30-minute interview, please email xzhu2<at>

David Bigwood-The Lunar and Planetary Institute:
Are there any Texas libraries who aren’t members of TexShare?  More libraries can now join since the legislature is no longer in charge of membership.  Email bigwood<at>

Sally Krash-Southwest Research Institute:
What are people spending for their e-resources?  She’s not asking about specific resources, but about budgets.  She particularly wants to talk to other special libraries so that she can take some pressure off of their materials budget by showing comparable institutions’ e-resource budgets.  Email sally.krash<at>

Conference Evaluations

Kelly Smith February 1st, 2010

After the conference, please take a moment to fill out conference and session evaluations.  This will help us plan for next year’s conference.  Thanks!

ER&L 2010 Conference Evaluation
ER&L 2010 Session Evaluations

Join us for Breakfast

Kelly Smith January 30th, 2010

Monday through Wednesday at 7:30 in the Tejas Dining Room. :)


Kelly Smith January 30th, 2010

You can pick up your registration information and badge starting Sunday at noon at the registration desk on Level Two of the AT&T Conference Center.  We will be there until 5 pm, then back again at 7:30 am on Monday.  Welcome to Austin!

Your participation makes ER&L a better conference!

Kelly Smith January 29th, 2010

You don’t have to be a presenter to contribute to the scholarly conversation.  Here are a few ways to participate:

Welcome Reception on Sunday

Kelly Smith January 29th, 2010

Please join us at 5:30p.m. on Sunday for a Welcome Reception hosted by UTAustin at the Perry-Castañeda Library

Conference Schedule

Kelly Smith January 29th, 2010

The final conference program is now online in pdf.

ER&L Give-away!

Kelly Smith January 28th, 2010

Are you staying at the AT&T Conference Center Hotel? Are you paying out-of-pocket or attending on a limited travel budget? Conference Coordinator Bonnie Tijerina will randomly select two people to recieve 2-3 complimentary nights during the conference dates!

To enter, just post on the ER&L fan wall what you are most excited to see/do/learn at ER&L this year before 9pm pacific/12am eastern today. Good luck!

Sponsor’s Reception Program Error

Kelly Smith January 28th, 2010

On page 3 of the ER&L2010 Full Program and Schedule that is posted on the ER&L wiki website, the Sponsor’s Reception is erroneously listed as being on Tuesday. *This reception will take place on Monday from 5:30-7:30 in the Tejas Dining Room.*

A corrected program will be posted to the wiki soon.  We apologize for the confusion!

Update 1/19/2010: A corrected version of the program has been posted.

ER&L 2010 Attendees

Kelly Smith January 26th, 2010

Wondering who’s coming to ER&L next week? Check it out!

Dine arounds!

Kelly Smith January 21st, 2010

ER&L will be offering a limited dine-around experience at 8 restaurants at 7 PM on Tuesday 2 February. Sign-up sheets for the eight locations will be located at the registration desk. Each dine-around experience is limited to 15 people and will be filled on a first-sign up availability. If possible, please fill out your dining choice by close of registration 5:30 PM on Monday 1 February so each leader can confirm registrations with each restaurant. We’re really looking forward to everyone experiencing Austin this year!

2010 ER&L Thought Cloud

Kelly Smith January 8th, 2010

What electronic resources topics are you thinking about this year?  Share your thoughts on our annual Thought Cloud.

ER&L ‘10 Election Day Results

Bonnie Tijerina November 11th, 2009

We had a great turnout for our ER&L 2010 Conference Election Days! Thanks to all who participated. Below are the top vote-getters. Our program planning group will take these votes into consideration when planning the conference content. The final schedule will be coming out soon!

Name Votes
What are you *really* doing to promote your electronic resources? 127
Usage Statistics for E-resources - Is all that data meaningful? 121
Redundant Journal Access: Why Pay More than Once? 115
Beyond Log-ons and Downloads: Meaningful Measures of E-Resource Use 112
E-Book Management — It Sounds Serial! 96
We’ve Got Data - Now What Do We Do with It? Applying Quality Standards to Assess Information Resources 96
Proactive verification of electronic journal access: Moving beyond a URL checker 94
User’s Need for Emerging of E-Resources at Postgraduate Institute of Medical Education and Research (PGIMER) Chandigarh. 85
Finding Their Way: Electronic Resources Librarians’ Education, Training, and Community 85
A Study of License Terms for Electronic Resources Management 84
Innovation by design 82
Evaluating and Marketing Electronic Reference Collection: a User Centered Approach 80
Herding the metasearch cats 77
Case Studies and Findings on the Patron-Driven Acquisition Model 77
Can We Build It? Yes We Can! Building a custom ERM solution at the University of Notre Dame 77
Graduate Students’ Perceptions of Federated Searching 73
Developing a methodology for evaluating the cost-effectiveness of journal packages 70
Collaborative E-Journal Management: Using a Subscription Agent vs. Going Direct 68
Designing a collaborative process for evaluating online journal subscriptions - Lessons learned 67
Step Right Up!: Planning, Pitfalls, and Performance of an E-Resources Fair 64
Processing, Storing, and Viewing Use Data 62
Comparison Complexities: The Challenges of Automating Cost-per-Use Data Management 61
ERMS Success: Harvard’s experience implementing and using an ERM system 59
Where have all the print journals gone? : Adapting print collections to an e-centric world 58
Identifying core competencies for electronic resources librarians in the twenty-first century library. 57
What Can The Cataloger Do With ERM? 56
GoogleSweet: leveraging Google’s free suite of resources 55
E-book MARCeting: How Do Your E-books Look? 54
Surviving Budget Reductions and Solving Space Problems by Using Electronic-Access Strategies: The Case at UNC Greensboro 52
Web-scale discovery: Toppling down the Silos 51

ER&L ‘10 Session Previews & Election Day

Kelly Smith November 9th, 2009

Want to see what may be presented on at ER&L 2010? Want to have a say on what will be presented at the conference? Make your voice heard by voting for sessions you would like to see at the ER&L Conference. The responses will help the ER&L Program Planning group finalize our schedule.

Read proposal abstracts and vote on your favorites.

*Please note that the abstracts continue on the second screen.  Click “next” at the bottom of the page to preview and vote on all abstracts*

Voting will be open Monday, Nov. 9th. - Tuesday, Nov. 10th.

Beyond Log-ons and Downloads: Meaningful Measures of E-Resource Use

Bonnie Tijerina November 8th, 2009

Although efforts like Project COUNTER have made strides toward systematizing numeric measures of database access, does the data standardized by COUNTER really help libraries understand “how the information they buy… is being used”? This presentation will introduce a typology of library resource use that provides a framework for assessing use in a more meaningful way.

E-Book Management — It Sounds Serial!

Bonnie Tijerina November 8th, 2009

Beyond the issues of how e-books are viewed or used by patrons, challenges exist for the library staff managing them. From acquisition to delivery, this hybrid may behave more like an e-journal or a database than a book. E-books make us stretch existing management tools to accommodate them.

Identifying core competencies for electronic resources librarians in the twenty-first century library.

Bonnie Tijerina November 8th, 2009

Preliminary report of research exploring competencies electronic resources (ER) librarians need to fulfill professional duties. Data include job advertisements, LIS program course syllabi, and continuing education course descriptions. The outcome of this research will be core competencies for ER librarians that are grounded in ALA’s Core Competencies for Librarianship.

Designing a collaborative process for evaluating online journal subscriptions - Lessons learned

Bonnie Tijerina November 8th, 2009

In an environment where journal subscriptions costs are rising, as library budgets are falling, how do we ensure that our journal subscriptions meet our users’ needs? The RAND Library presents a case study with lessons learned, and pitfalls to avoid.

Do On-Demand, Online, Academic Public Lectures Belong in Our Catalogs?

Bonnie Tijerina November 8th, 2009

Many universities post streaming video or audio of lectures and public events on the Internet. Research on OCLC record creation for one type of university resource, the public lecture, is presented, and the pros and cons of making this material accessible through library and union catalogs are discussed.

A Study of License Terms for Electronic Resources Management

Bonnie Tijerina November 8th, 2009

While the collections of licensed electronic resources keep growing, libraries have to invest substantial time and effort to understand, negotiate and track those license terms. Future electronic resources require that license information be expressed in a structured machine-readable format like XML. In order for a license exchange protocol to be effective in such format, all the parties have to come to an agreement on what terms to be included and how they are to be represented in ERMS. Future ERMS also need to include free fields which will allow individual libraries to customize the fields necessary to their individual library. With the help of survey research and statistical analysis, this paper aims to provide an overview of the trends and standards of ERMS, its accompanying specifications and applications. Particular emphasis is put on how to integrate “license terms” in ERMS. This study will also identify the issues of ERMS current practices and promote appropriate standards to support data elements and data interchange.

Implementing an institutional repository: collaborative work at a Peruvian university

Bonnie Tijerina November 8th, 2009

This presentation makes a reflective account of the steps taken for setting up an institutional repository. This project was aimed at making available academic Peruvian content in an open access environment, as a joint effort among Librarianship and Information Science Faculty and the Computing Department.

E-Books on a Roll @ The University of Alabama Libraries

Bonnie Tijerina November 8th, 2009

A panel Presentation on E-Books at the University of Alabama Libraries. The Presentation will revolve around selection, acquisition, collaboration, promotion of e-books. Participants: o Mildred Jackson, Associate Dean o Beth Holley, Head, Acquisitions o Mangala Krishnamurthy, Reference Librarian, Rodgers Library for Science & Engineering

Report Generation Tool for DSpace

Bonnie Tijerina November 8th, 2009

“Report Generation” in general brings added value to any Information Management System with no exception to Institutional Repositories. Taken from an academic perspective, one of the main advantages is to generate reports based on individual authors and contribution period (e.g. Esther, 01-01-2006 to 01-12-2008). In addition, if publications (Journal e.g. JASIST (Wiley), IPM (Elsevier) or Conference e.g. JCDL, ECDL) can be segregated based on ranking it would add much value from management perspective. A summarized report in this form from various academic disciplines in Institutes of higher learning would definitely drive strong interest from the stakeholders of Institutional Repositories. Our plan is to achieve this report generation based on data extracted from the Dspace IR and present this grouped by various custom filter options such as author, contribution period, publication ranking, and summarized report for each academic discipline etc. The motivation to this proposal is based on feedback received from the academic community during a presentation that was meant for encouraging contribution into repositories. We believe that such a feature would definitely drive academic contribution to repositories keeping in mind its long-term benefits.

Finding Their Way: Electronic Resources Librarians’ Education, Training, and Community

Bonnie Tijerina November 8th, 2009

How do electronic resources librarians learn to perform the tasks necessary for their work? This presentation will discuss a recent survey of over 300 academic electronic resources librarians, findings of which may improve understanding of workflow issues and ways to improve LIS education for prospective entrants into this relatively new–but steadily growing–area of librarianship.

Electronic Reserves System Transition

Bonnie Tijerina November 8th, 2009

Based on the migration of electronic reserves system from an outside vendor to an in-house system, we will examine faculty training before, during, and after the transition, including the partnership between librarians and faculty; successful approaches for library integration into a course management system; and effective communication strategies with faculty.

Graduate Students’ Perceptions of Federated Searching

Bonnie Tijerina November 8th, 2009

If you build it, they will come, but will a federated search help students find the information they need? In this presentation we will discuss federated searching after the implementation honeymoon is over, to see how graduate students use this tool and what conclusions we can draw from their experiences.

User’s Need for Emerging of E-Resources at Postgraduate Institute of Medical Education and Research (PGIMER) Chandigarh.

Bonnie Tijerina November 8th, 2009

The present study determines the emerging need of e-resources by the users of PGIMER library. The persistent demand for e-resources has become inevitable due to transmission of information and its management. Initiatives, future plans and benefits of e-resources implemented in the institute library are presented in this paper.

Integration science and technology E-Resources Metadata Registry

Bonnie Tijerina November 8th, 2009

Digital Science and research information environment is a open environment,it includes many kinds of electronic researchs ,such as information resrouces,scientific data,projects ,experts,intruments,conferences etc. Every electronic resource might use different metadata format to describe their “collection”, So library need build a integration collection-level e-resources metadata registry system, it will enable users to find material on a integration portal , and our collection-level descriptions may be re-used by other information service system without extra work, and to disclose our resources through other portals.

Can We Build It? Yes We Can! Building a custom ERM solution at the University of Notre Dame

Bonnie Tijerina November 8th, 2009

The Hesburgh Libraries at the University of Notre Dame have committed to building a custom ERM system after several years of investigating vended solutions. This presentation will include the reasons for our decision, the approach we are taking to building a custom solution, and why we think this is the best option available.

Step Right Up!: Planning, Pitfalls, and Performance of an E-Resources Fair

Bonnie Tijerina November 8th, 2009

Learn the process and evaluation methods of holding an event to raise awareness of Electronic Resources available through your library.

Redundant Journal Access: Why Pay More than Once?

Bonnie Tijerina November 8th, 2009

Libraries now get access to journal content from many different places: individual print and electronic subscriptions, aggregators, databases and from institutional repositories. BYU undertook a project to eliminate redundant access and thus reduce costs without reducing access to content. This project resulted in over $160,000 in annual savings.

Innovation by design

Bonnie Tijerina November 8th, 2009

Technical Services at UNC (University of Northern Colorado) is in the process of positioning itself to address several new initiatives: user driven collection development, order automation and proactive, ongoing url and holdings checking, to name a few. This paper will discuss how and why a task force created the new organizational structure and how we are implementing the requested changes.

The CTW Shared Collection Development of eBooks: First Report

Bonnie Tijerina November 8th, 2009

This presentation will provide an initial report on the model program of shared collection development for eBooks at the CTW Consortium (Connecticut College, Trinity College, Wesleyan University). Breaking with tradition, the program utilizes patron-driven selection of materials using bibliographic records loaded into the CTW ILS by Coutts Information Services.

The Statewide RFP - Easy as 1, 2, 3 - Simple as do, re, mi. . .

Bonnie Tijerina November 8th, 2009

The Hawaii Library Consortium, a multi-type library consortium, spent over a year preparing for and executing an RFP for a statewide database package contract. Learn about our process from start to finish: vendor demonstrations, free trials & evaluations, drafting the proposal, creating a proposal scoring system, and making the decision.

Where have all the print journals gone? : Adapting print collections to an e-centric world

Bonnie Tijerina November 8th, 2009

American University Library recently relocated its bound journals to consortial storage because of space constraints. Presenters will explain how usage trends justified the relocation; how document delivery now provides more efficient access to the items in storage; and how SFX and the ERM facilitate discovery of journal titles in storage.

The Library as Publisher: Collecting for Digital Repositories

Bonnie Tijerina November 8th, 2009

The traditional role of libraries as aggregators, curators and disseminators of resources has been profoundly challenged by the notion of libraries as publishers of content. While publishing models include the ideas of aggregating, curating and disseminating content, these terms have radically different definitions in each context (libraries v. publishers). While we understand the motivation of publishers and their role in selecting and distributing content, much less is understood of the role that libraries should, or could play in the chain of “publishing” involved in their hosting of institutional repositories. This paper will explore: - the idea of publishing in the context of new models of library sponsored resource delivery; -the challenges facing libraries in identifying, selecting and curating content - emerging models of IRs especially in regard to discipline-based content

Collaborating with IT to Deliver E-Reserves Using Drupal and Zotero

Bonnie Tijerina November 8th, 2009

In 2007, Amherst College launched a new web site using the open source content management system, Drupal. Since then, the Library has worked with IT’s Web Services Group to build several web-based tools including a database locator, course guide builder, and dynamically generated new book lists. During the summer of 2009 we embarked on another collaborative project to improve electronic reserve management and access from course web pages. The system adapts the Drupal Biblio module to create a fully searchable database of e-reserves that streamlines processing for reserve staff. Registrar course information and enrollments are integrated to control permissions and displays. The open source bibliographic management system, Zotero is used as a staging area to collect, parse, and link bibliographic data.

Proactive verification of electronic journal access: Moving beyond a URL checker

Bonnie Tijerina November 8th, 2009

The presenters initiated a procedure to proactively verify electronic journal content available to their constituents. A Microsoft Access database was developed to facilitate this new venture. The development of proactive verification procedures as well as the creation of the database will be discussed.

Encourage or Inhibit? An examination of institutional copyright policies

Bonnie Tijerina November 8th, 2009

Copyright and intellectual property policies of an institution can greatly affect the academic culture in which we operate. This presentation will examine various IP policies that affect the work of faculty, students, and librarians and suggest ways to advocate for better policies.

Case Studies and Findings on the Patron-Driven Acquisition Model

Bonnie Tijerina November 8th, 2009

In today’s economy, libraries are increasingly looking for ways to affordably acquire digital content that gets used. To address this, ebrary is working with libraries to develop a Patron Driven Acquisition model, and a pilot program is underway. At ER&L, ebrary will discuss key findings and solicit input from participants.

Read a Good E-Book Lately? Access to E-Book Resources for Faculty

Bonnie Tijerina November 8th, 2009

Before taking an e-book workshop, most faculty had no knowledge of the wealth of collections available to them. The library at the University of Maryland University College has developed a unique and informative online workshop to help faculty learn about e-books and how to use them effectively in their classes.

We’ve Got Data - Now What Do We Do with It? Applying Quality Standards to Assess Information Resources

ER&L Conference Committee November 8th, 2009

Searches, sessions, article requests - we have access to data, but what’s the next step? Learn how the University of Arizona Libraries’ Spending Reductions Project analyzed usage of different types of resources to assess them against quality standards and make cancellation decisions. Tools, challenges and organizational approaches will also be discussed.

Marketing Open Access to Everyone

ER&L Conference Committee November 8th, 2009

For two years Duke University has celebrated Open Access Week with a series of awareness-raising events. Familiarizing our various patron groups with open access and its impact on scholarly research is crucial to ensuring its acceptance. Hosting Open Access Week events is a simple and affordable way for any library to inform patrons of the importance of open access.

What Can The Cataloger Do With ERM?

ER&L Conference Committee November 8th, 2009

Did you think that ERM was just for tracking licensing, cost, and other management information for electronic resources? In this session, a cataloger from the University of Washington discusses problems they have encountered with managing catalog record sets and describes how they are using ERM for managing the cataloging of sets, both electronic and microform.

Remember Three Weeks Ago When You Couldn’t Access…?

ER&L Conference Committee November 8th, 2009

As electronic resources become more prevalent in Academic Libraries, communication between Electronic Resource Librarians and other departments such as Reference or Interlibrary Loan becomes increasing important. The results of a survey of Academic Librarians regarding interdepartmental communication shall be presented along with a demonstration of the Intranet used by Montana State University Libraries.

It Takes a Library to Support a Distance Education Program

ER&L Conference Committee November 8th, 2009

The public/private relationship between Lamar University and Higher Ed. Holdings is redefining the business of education. This program discusses the collaborative efforts of the Mary and John Gray Library to provide services for the University’s rapidly growing distance education student population.

E-CSI: the forensic electronic resources librarian

ER&L Conference Committee November 8th, 2009

Knowledge bases are tough cases to crack. As the latest in a string of agents responsible for this resource, you will be briefed on strategies for questioning witnesses, assessing software installation settings and tools, verifying subscriptions, and infiltrating the vendor-customer support network. Your predecessor is MIA and/or has been reassigned, so details may be scarce. Good luck!

Web-scale discovery: Toppling down the Silos

ER&L Conference Committee November 8th, 2009

Users are faced with a daunting task when attempting to wade through the vast amount of information available at today’s modern library. In order to facilitate the discovery and use of these resources, various databases, search interfaces, and tools have been developed. In the current model, the user is faced with the problem of dealing with multiple information silos. Implementing a “Web-scale discovery” (also referred to as “unified discovery”) service simplifies information discovery and better leverages the vast majority of resources for the user.

Usage Statistics for E-resources - Is all that data meaningful?

ER&L Conference Committee November 8th, 2009

Usage statistics with cost per use have become an important factor in evaluating an electronic resource. This session will consider the ways to gather usage statistics and also look at the other points of considerations in e-resource evaluation. Discussion will also cover the value of usage statistics and whether we are just being overwhelmed by numbers.

Institutional Identifier Standard - Yes, We Need it!

ER&L Conference Committee November 8th, 2009

After two surveys and transactional analysis, NISO’s I2 Working Group is ready to move forward to finalize the metadata required to define the identifier, consider options for other identifier standards, ensure legacy systems are addressed, and explore possible registries and maintenance agencies. Next steps for the identifier standard will be discussed along with the need for support for testing and plans for implementation within the e-resource supply chain, institutional repository sector, and library resource management (ILL).

Recommendations and the Library

ER&L Conference Committee November 8th, 2009

Services recommending books - BibTip, LibraryThing, University of Huddersfield borrowing recommendations, and articles - bX from Ex Libris, PubMed, Synthese (CISTI) now exist in the academic context. JISC in the UK is sponsoring a major project, MOSAIC: “Making Our Shared Activity Information Count.” This session will provide an overview of these recommendation systems, describe their different approaches to data mining, and discuss their role in improving information retrieval and user experience in a now nearly fully online scholarly information world.

Exposing Library Content with the NISO Metasearch XML Gateway Protocol

ER&L Conference Committee November 8th, 2009

The University of Illinois uses a locally developed metasearch service, “Easy Search.” We have recently added the ability to query the metasearch program as a RESTful web service, allowing library content to be promoted to external web pages such as departmental web presences or courseware.

Shaping, streamlining and solidifying the information chain in turbulent times

ER&L Conference Committee November 8th, 2009

As budgets and resources dwindle due to the current economic downturn, it is more critical than ever to ensure all members of the information chain work together as efficiently as possible. This panel will explore utilizing the latest ONIX standards to upload holdings and licensing information, creating systems that ensure renewals and upgrades to electronic components seamlessly, becoming SERU compliant as well as tips on successfully negotiating electronic packages. Times like these within the information community translate to subscription agents, publishers, libraries and consortia needing to streamline productivity, function with leaner resources and create better technologies, all while solidifying processes and tasks.

Evaluating and Marketing Electronic Reference Collection: a User Centered Approach

ER&L Conference Committee November 8th, 2009

The College of New Jersey Library (TCNJ) has been acquiring an increasing number of e-reference resources to meet students’ needs. However, the use of electronic reference does not appear to have kept pace with our expectations. Therefore it has become essential to develop a systematic plan to evaluate electronic reference sources in a library context from several perspectives: the characteristics of the electronic references, system functionality, suitability for inclusion in the library collection, inter-operability, users learning needs and faculty teaching patterns. This paper proposes a suite of methods for evaluating and marketing electronic reference resources and must-have functionalities in an online environment for publishers.

eBooks on Demand - a European service network

ER&L Conference Committee November 8th, 2009

The “eBooks on Demand” (EOD) network allows users to request the digitisation of copyright-free books from the EOD network libraries’ collections. The service is organised in a pan-European network of currently more than 20 libraries from 10 European countries.

Processing, Storing, and Viewing Use Data

ER&L Conference Committee November 8th, 2009

The proposed session will draw on VIVA’s experience to address methods of preparing and presenting use data that allow for the examination of trends over time. The session will address methods of preparing use data for long-term storage and explore PivotTables and PivotCharts as a means of displaying the collected data. The session will also present ways to “batch process” COUNTER compliant use data using Excel and will discuss how non-COUNTER formats can be included in the compiled data.  The session will be divided into two portions – a lecture portion and a “hands-on” portion. The hands-on portion will require the provision of computers with Microsoft Excel installed. If a teaching facility with ample computers is not available, it is also possible to run the session as a BYOL (Bring Your Own Laptop) event. This was done successfully at the International Coalition of Library Consortia Spring meeting in April 2009.

We’ve Got Issues: Issue Tracking and Workflow in the Digital Library

Bonnie Tijerina November 8th, 2009

Everyone loves feedback but too much of a good thing can result in chaotic communications and a haphazard workflow. In a digital library, the feedback “button” doesn’t filter; it collects patron response regarding everything from missing pages within a particular scan to technical difficulties regarding the delivery of the digital book. The Biodiversity Heritage Library is implementing software designed to streamline the processes involved in collecting and responding to patron feedback.

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